Firstmile Community Broadband Technical Support.

If you're having problems, if you can still access the internet have a look at the troubleshooting section of the FAQ before trying to contact our Technical Support.


We provide free technical support for subscribers to our Business and Domestic packages. Free support is limited to maintaining your connection to our network, and connecting and configuring a single computer or router.

To contact Technical Support:

By email (if possible)

By telephone: 01544 239174.

If you are connecting a home or office network to your broadband connection, it is your own responsibility to maintain this. If you require support or assistance, we will be happy to provide this, at our standard hourly charge rate applicable at the time of your call.

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Firstmile Community Broadband - rural broadband need not be so far away